The immediate priority for retailers hit by cyberattacks is to understand where critical systems depend on technology that is ...

The work of scientists and researchers deserves celebration, but solid climate, energy, and technology breakthroughs need ...

Mary Jo Pile’s well-earned career in retail is a great example of taking what you have learned and then applying it to your own business. She worked her way into store, district, and regional ...

After I listened to NPR’s Life Kit broadcast, I drove to Burbank over the weekend to see for myself, and I counted 214 ...

Online retail may be on every marketer’s playbook, but physical retail remains the dominant distribution channel for luxury sales. According to Bain & Co., monobrand stores account for 36 percent of ...

More than $100 billion in tariff refunds have been issued by the federal government since the Supreme Court ruled many of them were illegal earlier this year. A precise percentage of how much of that ...

Membership points and convenience aren’t the same thing as loyalty. Starbucks found this out the hard way when their app went dark; customers didn’t wait in line for their order; they walked down the ...

It’s officially the dog days of summer, and consumers have caught the seasonal malaise. Proof positive: The University of Michigan consumer sentiment index fell 8 percent to 51 points in August. The ...

Retailing has always been a fragile beast, with few brands that endure and become future-proofed. Ironically, early success can often lead to a failure to innovate and complacency. That was not Sleep ...

The ultimate measure of a luxury brand’s success is having a deeply dedicated, loyal customer base—brands want clients that belong to them. But today’s luxury consumers have flipped the script: They ...

It’s summer-escape time, and we’ve all run into the addictive, slow-burn love stories typically found on epic, multi-episodic romantic streamers. You’re rooting for the intractable lead character who ...

Sneakers are losing some of the cachet they enjoyed when buyers were willing to pay hundreds of dollars for limited editions on resale platforms such as StockX. Remember the Nike Air Force 1xTiffany & ...