Men don't browse. They don't want five options. And if you ask his budget in front of his wife, the sale is dead. Here's how ...

Private rooms, a residential design and a team-first pay structure keep the Dallas store feeling intimate at scale.

Viviana Langhoff’s Puerto Rican heritage shapes a showroom with tropical wallpaper, an agate bar and a hidden garden.

The show brought together jewelry retailers, manufacturers and industry professionals from across the United States, Latin ...

A security guard has been charged with murder after police say he shot and killed a man who was smashing a jewelry kiosk at a ...

A jewelry store owner was found dead inside his shop in the Cincinnati suburb of Fairfield on Tuesday afternoon, and police ...

“I had to make the call that led to firing a long-time bench jeweler that we loved like family. He was in an extended mental ...

A pink diamond stolen from France’s Château de Chantilly in 1926 is on public display for the first time since the theft, the ...

In INSTORE’s 2026 Big Survey, independents describe the new ideas they’ve tested, from AI design sessions to TV ads, and are ...

CUSTOMER SERVICE. My manager wants us to “wow” every customer this holiday season with upgraded gift wrap, hand deliveries, the works. I love the spirit, but I don’t see how ...

The event honored both the visionaries who built the diamond trade infrastructure and the staff who sustained it.

De Beers London reopens its Madison Avenue flagship, showcasing an elevated retail concept through rarefied design and immersive storytelling. Located in the heart of the Upper East Side, the ...