On day two of INMA’s San Francisco study tour, Salesforce said agents only pay off when they’re grounded in customer data and ...

As creators and AI flood the market with content, publishers like The New York Times, the Financial Times, and The Economist ...

The newsroom at Svenska Dagbladet keeps the reader “aha moment” central to its journalistic ambition. Here’s why and how the ...

On the first day of the study tour at INMA’s Media Tech & AI Week, 31 participants visited Reddit, the first of 11 stops over ...

Executives have limited time and no shortage of information. Launching two Wall Street Journal executive councils showed that ...

Every one of the world’s 50 largest news brands now bundles. The offer has changed a great deal, but the organisation ...

Meta released – then backtracked – on new commercial terms for business users, but lawyers will be evaluating whether the ...

INMA’s Newsroom and AI Master Class showed journalists building their own tools, The Times growing by publishing less, and a ...

News brands today must be consistent and establish an emotional connection with readers who increasingly distrust traditional ...

Zephr is the dynamic Subscription Experience Platform built for the effective optimisation and personalisation of the user experience, in order to drive conversion. With a best-in-breed solution, ...

Licensing deals bring in revenue but turn publishers into inputs for AI answers readers never click through. Letting ...

Media Innovation Week in Madrid showed the industry has moved from asking whether to work with creators to asking how, and ...