Following the post-COVID wave of digitalization, the hospitality industry is facing a second major turning point. Shifting customer behavior and the rapid rise of new technologies are playing mainly ...

A supplier announces a recall of a specific lot of tomatoes, and the team at a multi-location restaurant group springs into ...

Kirk Grogan, COO and Co-Founder of TipHaus, brings more than two decades of experience in restaurants, fine dining and luxury ...

Restaurant websites, online ordering systems and digital loyalty programs feature prominently in how consumers decide where ...

Bad food rarely sinks a restaurant on its own. More often, the technology falls behind. Orders arrive in one place, payments ...

Presto has raised $10 million to expand its restaurant drive-thru voice AI business, adding capital as it broadens customer deployments and builds connections with restaurant technology providers. The ...

McDonald’s is preparing one of the largest restaurant modernization programs in its history, committing $8.5 billion in franchisee support through 2036 as it introduces new restaurant designs, ...

The company started by helping independent restaurants build better websites, generate direct online orders and reduce their dependence on third-party marketplaces. It is now positioning itself as ...

McDonald’s is nearing completion of a sweeping technology consolidation that will bring data from its major global markets into a common repository, creating a foundation for a much broader use of ...

When a platform charges extra for priority service, the dispatch system, courier app and customer-support process should all agree on what the customer bought.

Atoms, the industrial automation company led by Uber co-founder Travis Kalanick, has announced a $1.7 billion investment that brings CloudKitchens and several related food technology businesses into a ...

Restaurant beverage programs depend on details that guests rarely see. Beer has to arrive at the right temperature. Lines need to be clean. Pressure has to be balanced. Towers need to fit the bar ...