Spend any time talking to hospitality operators and you’ll quickly discover that very few of them are asking for more ...

A supplier announces a recall of a specific lot of tomatoes, and the team at a multi-location restaurant group springs into ...

Kirk Grogan, COO and Co-Founder of TipHaus, brings more than two decades of experience in restaurants, fine dining and luxury ...

Restaurant websites, online ordering systems and digital loyalty programs feature prominently in how consumers decide where ...

Bad food rarely sinks a restaurant on its own. More often, the technology falls behind. Orders arrive in one place, payments ...

Following the post-COVID wave of digitalization, the hospitality industry is facing a second major turning point. Shifting customer behavior and the rapid rise of new technologies are playing mainly ...

A steakhouse has little room for error. Guests pay premium prices, expect a precise temperature on the plate, and often arrive for a milestone: an anniversary, a ...

A restaurant changes the price of an entrée on Tuesday. The point-of-sale system is updated before dinner service. The printed menu is correct. But the restaurant’s website still shows the old price, ...

Restaurant technology has done well at recording and reporting what happened. The next step is making that information usable at the point where the decision is made. By Jim Lange, Founder & CEO, ...

Deliverect streamlines digital ordering across carryout, delivery, catering, and in-store fulfillment. The integration connects Deliverect's operational data layer, including menus, opening hours, ...

Operators compare features, implementation costs and integrations, then focus on using the system. Far fewer teams test what would happen if the provider retired the product, changed its commercial ...