Patrick Ahler, senior vice president of growth at Castle Resorts & Hotels, has worked on both the agency and operator sides ...

Revinate has became hospitality’s first data activation platform with the global launch of Revinate Pathways, Revinate Vault, ...

The most expensive technology problem in a hotel may not be a system that doesn’t work. It may be the employees who must work ...

In the Spotlight, Viewpoints Comments Off on Why the In-Room TV Now Reflects a Hotel’s Entire Technology Stack The in-room TV reflects the broader system behind it. It surfaces the quality of the ...

One of the more interesting questions facing foodservice operators today is whether every food program actually requires a traditional kitchen. Hotels want to offer quality meals around the clock ...

When the underlying sentiment call was wrong because of a cultural misread, the hotel’s response compounds the original misunderstanding rather than correcting it — sometimes visibly, in a public ...

iVvy, a global venue and event management software platform, and Lightwave, a smart lighting, power, and heating technology company, have announced a partnership that connects event scheduling ...

ROH, a payments management platform developed specifically for the hospitality sector, has reportedly closed a $9.2 million funding round. The round was led by Highgate Technology Ventures—the venture ...

IHG Hotels & Resorts showcased its interest in innovative guest engagement technologies at SXSW Sydney 2024 with the unveiling of its “Mind Lobby.” This experimental activation utilized eye-tracking ...

If your hotel group is considering developing its own check-in software, choosing the right hardware partner should be part ...

IHG Hotels & Resorts has launched conversational hotel search across IHG.com and the IHG One Rewards mobile app, allowing travelers to describe a trip in everyday language rather than begin with a ...

Wyndham Hotels & Resorts has moved its guest-facing artificial intelligence program well beyond the pilot stage. More than 5,000 hotels now use Wyndham Connect, the company’s AI-enabled guest ...