Why is a Dollar location 25 miles from any airport charging a rental car customer airport fees? Consumer Rescue and Michelle ...

An independent cruise excursion operator has resurfaced after a two-year hiatus. Sandra O’Leary, of the now-shuttered Sandra’s Cruise Tours, still owes former customers thousands of dollars. Not ...

An independent cruise excursion operator has resurfaced after a two-year hiatus. Sandra O’Leary, of the now-shuttered Sandra’s Cruise Tours, still owes former customers thousands of dollars. Not ...

Six months after Zimmery Harvey returned his last rental car, Dollar surprised him with a $1,900 “final invoice.” The car rental company says it neglected to charge Harvey the required $10-per-day ...

Six months after Zimmery Harvey returned his last rental car, Dollar surprised him with a $1,900 “final invoice.” The car rental company says it neglected to charge Harvey the required $10-per-day ...

Publishers Clearing House scams remain a menace to senior citizens, even after the company’s bankruptcy this year. I know because a friendly, self-proclaimed “man of God” called me last week, claiming ...

David Sowerby, an orchestra teacher from Caledonia, Mich, was shocked to discover he had won second place in the contest. His win meant that NCL would donate $15,000 to the middle school where he’d ...

Cruise ship passengers frequently contact Consumer Rescue after falling victim to scams during their travels. Unfortunately, by then it’s usually too late to do anything – except to tell their stories ...

As devastating storms flooded Maui and caused widespread damage last March, a Pennsylvania family canceled their beachfront Vrbo reservation. That was a logical decision they assumed would be covered ...

A Canadian couple say Costco Travel told them that they did not need visas to take a cruise to Brazil. But when they arrived at the pier in Buenos Aires on embarkation day, Celebrity crew members said ...

Have you ever found yourself stuck paying for a subscription you didn’t want after a company “gotcha” with an automatic renewal? I bet you have. It happened to me recently. Here’s how I fought it and ...