AI could ease restaurant workloads—or create new headaches. The stakes reach from getting orders right to how menu prices are determined.

Chick-fil-A is bucking a growing fast-food industry trend, with CEO Andrew Cathy saying the chicken chain does not plan to use artificial intelligence to take customers’ drive-thru orders. While Chick ...

Chick-fil-A is bucking a growing fast-food industry trend, with CEO Andrew Cathy saying the chicken chain does not plan to use artificial intelligence to take customers' drive-thru orders. While Chick ...

As a number of other fast-food chains let artificial intelligence take the wheel on drive-thru ordering, Chick-fil-A says it's not following suit. The company plans to keep customers talking to people ...

Grew up back East, got sick of the cold and headed West. Since I was small I have been pushing buttons – both electronic and human. With an insatiable need for tech I thought “why not start a website ...

Chick-fil-A CEO Andrew Cathy said the restaurant chain will not use artificial intelligence to take drive-thru orders. The decision puts Chick-fil-A at odds with rivals like McDonald's and Wendy's ...

SEABROOK — Chick‑fil‑A will open its new restaurant at 712 Lafayette Road on Oct. 8, bringing roughly 115 full‑ and part‑time jobs to the community. The company has selected Seacoast native Tim Lagoy ...